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Just 2 miles from London Heathrow Airport, Comfort Hotel Heathrow is just off the M4 motorway, and a 5-minute drive from Stockley Country Park. It has a restaurant and a 24-hour front desk. The modern rooms have private bathrooms and work desks. All rooms have a hairdryer and satellite TV, and tea/coffee facilities are provided. Some rooms also have air conditioning. Seasons Restaurant serves international cuisine, and the Seasons Lounge Bar has an extensive all-day menu. There is also an on-site Costa Coffee shop, and 24-hour room service is available. Comfort Hotel Heathrow is a 15-minute drive from Windsor Castle. Legoland and Twickenham Rugby Stadium are both a 20-minute drive away, and Ascot Racecourse is a 25-minute drive.

The H8 shuttle bus service operates regularly between the hotel and terminals 1 and 3. The first service from the hotel is at 04:00, and the last bus from the airport is at 23:38. 2 children aged between 5 and 15 travel free with each accompanying adult, and children under 5 travel free. Passengers who require Terminal 4 can take the Heathrow Hoppa bus service H58 to Terminal 5. At Terminal 5, the shuttle operates from the hotel from 04:20 until 23:40 every 40 minutes. Group bookings of 10 rooms or more are subject to pre-payment. On confirmation of booking, 50% of the deposit is required. The final balance is to be paid 14 days prior to arrival. Full cancellation policy and charges will be sent to guests by the hotel.